Residential Solid Waste and Recycling Collection Contract
Norristown
Summary
Council awarded a multi-year trash collection contract to J.P. Mascaro & Sons for once-a-week pickup, prompting strong resident feedback regarding missed pickups, broken bins, and poor customer service.
At a glance
- Total mentions
- 2
- Last 30 days
- 1
Last discussed Mar 17, 2026.
Impact analysis
The base contract for once-a-week service is over $24.4 million, with total potential costs reaching over $37 million across extension years.
Residents receive continued trash collection services and a shared communication portal with the vendor to track complaints.
Residents experiencing chronic missed pickups, damaged bins, and lengthy replacement delays.
Mentions & discussions (4)
Municipal-Wide Sweep with Mascaro- Nov. 7
Norristown renews 4-year Mascaro trash, recycling contract - timesherald.com
Norristown renews 4-year Mascaro trash, recycling contract timesherald.com
Municipal Council - Mar 17, 2026
Council awarded a multi-year trash collection contract to J.P. Mascaro & Sons for once-a-week pickup, prompting strong resident feedback regarding missed pickups, broken bins, and poor customer service.
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